To contact you, we will need your Spanish ID (DNI)/Foreigner ID (NIE)

This way we can verify if you are a customer and if so, contact you.

Please remember that if you would like your query to be dealt with immediately you can call 900 102 192 free of charge (Monday to Friday, 9:00 a.m. to 9:00 p.m.)

The data controller is CaixaBank Payments & Consumer, E.F.C. E.P., S.A.U. (hereinafter CaixaBank Payments & Consumer), with company tax number (NIF) A08980153. Your data will be processed in order to deal with your query and send you the information you have requested.
The legitimate basis for the processing is the management of your query/request.
Your data will be processed for as long as the relationships arising from your request/query are in force and will be retained (during the limitation period for actions arising from said relationships) for the sole purposes of complying with mandatory legal requirements and for the preparation, exercise or defence of claims. You may exercise your personal data rights in accordance with current legislation at: www.caixabankpc.com/ejerciciodederechos. The data protection officer can be contacted at: www.caixabank.com/delegadoprotecciondedatos. If you have any complaint related to the processing of your data, you can send it to the Spanish Data Protection Agency (www.aepd.es/es).
For more information, please see our privacy policy at: www.caixabankpc.com/en/privacy-policy.